Ventura, the Ferretti Group’s main dealer for the UK and Spain, is delighted to have been included as one of the 5 Finalists in the Customer Service category of the Motor Boat Awards, organised by leading boating magazine Motorboat and Yachting.
This is a particularly notable achievement in what has been such a difficult year. During these past 12 months, delivering first class service to customers, who at times were unable to access their boats, was particularly challenging. But that made it more important than ever. Boat owners’ appreciation of this was reflected in the fact that the awards judges received literally hundreds of nominations from the boating public for the Customer Service Award, more than in any previous year.
“We really are delighted to have been shortlisted for this award” said Michael Newton-Woof, head of Ventura in the UK. “Exceptional service is something we try so hard to achieve, and which we take great pride in” he added. “Looking after our clients to the best of our ability is a fundamental tenant of our business, to ensure not only that they get the very best experience from their boat ownership, but also in the hope that that they come back to us for whatever services they may need or when the time comes to change their boat”.
Ventura’s ethos has paid off handsomely. From a start-up venture in 2001, they have grown to become one of the most successful of all the Ferretti Group’s dealerships. Ventura now has a loyal and international customer base of boating afficionados, most of whom own a Riva, Pershing Ferretti, Itama or Custom Line yacht. “It is a privilege to serve such a discerning group of boating enthusiasts”
says Newton-Woof. “They are a very select band, and relatively few in number, so we are extremely flattered that enough of them thought so highly of us that they took the trouble to nominate us for this award”.
Should you wish to benefit from Ventura’s exceptional Customer Service or require any information on the Ferretti Group models, please contact our team:
Ventura UK Limited, 47a South Audley Street, London, W1K 2QA, United Kingdom
Tel +44 (0)20 7495 2330